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France Telecom Formation - Corporate University
optimizes the management of its resources
| Training program
management does not just involve the planning of human resource
utilization. All logistical issues must also be overseen :
reservation of training complexes, IT and audio-visual systems.
In order to manage this infrastrucure, France Telecom
Formation - Corporate University puts its faith in ADE
PRO Intranet. |
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France Telecom Corporate University
has been using ADE PRO Intranet since 1999 for the reservation
of buildings and equipment used in the training context (IT workstations,
audio-visual equipment, etc.) . « On average, 160 training
sessions are organized each week. » explains Olivier Laporte,
Regional Manager for Resource Management in France
Telecom Formation - Corporate University. France Telecom, second
largest worldwide telecommunications provider employs and trains
140,000 people.
« Simplicity in installation, accessibility
for all actors in the planning process. »
Before the adoption of ADE , the
manual method was the chosen approach : a wallchart with color coding
served to allocate resources. A method which, apart from the inevitable
errors which occurred, was long and laborious. Furthermore, it did
not allow for long term planning.
« Nowadays, 30 seconds is enough
to find an available room and allocate a session to it. We find
ourselves much more able to anticipate planning on a long term basis
» states a delighted Olivier Laporte.
An improved diffusion of information
Twelve managers are already working
with the software, but very soon this number will grow to thirty.
Already, planning for the use of material resources is consultable
throughout the whole of the France Telecom organization via
their Intranet. The gain in time is considerable.
« We wanted to see to it that each agent would be able
to consult the availabilities of such and such a resource, and organize
independent training programs for the region where he is at that
moment and for the region in which the training program will take
place » summarizes Olivier Laporte.
Centralized simplified and efficient
management of resources
ADE PRO
Intranet allows for resource management
from a single position.
However this simplification of organizational planning adds a human
dimension : the system leaves each person in charge to manage their
«own territory ». « Thanks to ADE PRO Intranet,
the people in charge of different sites can share their resources
without being dispossessed of their geographcal territory. This
respect of responsibilities is important for acceptance of the system,
and thus contributes to its efficiency » states Olivier
Laporte.
Increased productivity through
a simple time gain
The adoption of ADE PRO Intranet
has allowed FTF - Corporate University to reduce data capture tasks
from an average of five to two. However in the longer term, an interface
will be developed to allow for information exchange between ADE
PRO Intranet and the application for schedule management : one entry
alone will be enough.
ADE PRO, a multi-facet tool
ADE PRO Intranet, schedule management software,
is capable of managing logistics on a large scale, such as material
resources. It's in this context that France Telecom Formation -
Corporate University uses ADE PRO Intranet : reserving
rooms and equipment to be used for training programs (computer/audio-visual
equipment, etc.). « On average, 160 training sessions are
organized a week. For each one we have to find an available room
and all the required equipment necessary for a successful session
» explains Olivier Laporte, Regional Manager for Resource Management
in France Telecom Formation.
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